Terms and conditions

Welcome to QuitGamble.com. Thank you for choosing/considering to be part of our community. QuitGamble.com aims to provide resources to millions of consumers searching for solutions to gambling addictions. Click About Us to know more about us and our services. Our Terms and Conditions are as much meant to liberate our users as to protect our users. Please read more below.

Overview

This Terms of Use is a legal agreement between you (“the User”) and QuitGamble.com with the mobile app (“QuitGamble”, “QG”, “We”, “Us”, “Our”, the “Site”). Please read carefully the terms and conditions contained in this Terms of Use Agreement (“Terms”, “Agreement”) because these terms govern your use of and access to this website. We are prepared to license the use of the website to you on the condition that you have read and understood, and you accept and agree to be bound by all the terms and conditions contained in this agreement, whether or not you are a registered user. Your continued use of this website constitutes your acceptance of the terms of this agreement.

The platform aims to offer 24 hours and 7 days a week non-stop service,
without geographical restriction.

Definition

[i] User: Anyone who makes use of our website and the services, whether or not they are a registered account holder.

[ii] Services: The services provided by QuitGamble through its website and mobile app.

[iii] Website: QuitGamble.com and its subpages.

[iv] Mobile app: Quit Gamble is available on Google Play and AppStore.

Medical Advice Disclaimer

The contents of QuitGamble.com, including text, graphics, images, and other material are for informational purposes only. Nothing contained in this site and mobile app is or should be construed or used as a substitute for professional medical or mental health advice, diagnosis, or treatment. The contents on this Site are monitored and edited promptly, but we are not responsible for the individual opinions, recommendations, suggestions, or advice of any user who contributes to such content. We do not advise users in any way.

The information from our Website is therefore never advice and\or recommendation. Users must realize and accept this. You must never disregard medical advice from your doctor or other qualified health care provider or delay seeking it because of something you have read on the Internet, including on QuitGamble.com. We urge you to seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical or mental health condition. We do not recommend or endorse any specific procedures, physicians, products, opinions, or other information that may be mentioned on the Site. Please seek immediate medical or therapeutic help if you suffer from a serious addiction. In an emergency, please call your doctor or the relevant emergency number immediately.

The information contained on or provided through QuitGamble.com is provided on an “as is” basis, without any warranty, express or implied. Any access to this site is voluntary and at your own risk. It is the user’s responsibility to comply with applicable laws within your country or region of residence.

Right To Modify These Terms of Use

We reserve the right to revise these Terms from time to time to better reflect:

If an update affects your use of the Services or your legal rights as a user of our Services, we will notify you before the effective date of the update by sending an email to the email address associated with your account or via an in-service notification. These updated terms will be effective no less than 30 days after we notify you.

If you don’t agree to the updates we make, you must cancel or request the removal of your account before the end of the thirty (30) days notice period. Where applicable, we will offer you a pro-rata refund based on the amounts you have prepaid for Services and your account cancellation date. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.

Privacy Policy

The QuitGamble Privacy Policy contains key information about our collection, use, storage, and disclosure of your personal information. Please read Our Privacy Policy for the information carefully.

Intellectual Property Right

All material on the site, such as text, visual interfaces, graphics, logos, button icons, design, images, audio clips, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Site (the “Materials”), is owned by QuitGamble.com and is protected by all relevant intellectual property and proprietary rights and applicable laws.

You may not copy, use, modify, reproduce, republish, post, transmit, or distribute in any way any material from this site, including the underlying code and software, save as authorized by this agreement or as expressly authorized by us. You are only authorized to use the site and its contents for personal, non-commercial use. This amounts to viewing the site and printing off individual pages or sections for personal use.

Contribution, Research and Data Use Consent

[i] User Contribution

Any content provided by you by any means, including posting messages to bulletin boards or chat forums, uploading files, inputting data, or engaging in any other form of communication (the “User Contents”) through this service, although owned by you, is subject to a royalty-free, perpetual, non-exclusive, unrestricted, worldwide license allowing QuitGamble to use, copy, sublicense, adapt, transmit, publicly perform or display any such content. This license does not apply to the message content of your messaging account, the privacy and integrity of which will be respected at all times. In addition, you warrant that you have a full license and authority to upload/share user content on this site. QuitGamble will not be responsible for any breach of intellectual property rights that may arise where you share any user content you are not authorized to share.

[ii] Content Disclaimer

All comments and/or user contents reflect the personal opinion of the user/visitor who posts them, and QuitGamble shall not be responsible for any liability arising therefrom.

[iii] Content Standards

We will use our reasonable endeavors to ensure that the site and the facilities thereon (including newsletters, personal email, and chat forums – Community Services) is\are available at all times and that the content provided on the site is true, accurate, and error-free. However, we do not guarantee this and provide no warranties unless specifically stated.

[iv] Use of Information for Research and Improvement

By signing up for an account with QuitGamble.com, you acknowledge and consent to collecting and using your gambling habits and related data. It is important to note that all personal information will be anonymized and used solely for the purposes of:

  1. Enhancing Your Experience: To better understand your needs and provide you with tailored support and resources to assist in your journey towards overcoming gambling addiction.
  2. Research: To contribute valuable insights to our ongoing gambling habits and gambling addiction research. Our goal is to advance the understanding of gambling addiction, its causes, and effective interventions.
  3. Improving Our Platform: To analyze user behavior and feedback, which helps us improve the functionality, usability, and effectiveness of QuitGamble.com, making it a more effective resource for you and future users.

[v] Anonymity and Confidentiality

We are committed to protecting your privacy. All data used for research purposes and platform improvement will be strictly anonymous. No personally identifiable information will be included in our research datasets or used in any publications resulting from this research. We implement robust data protection measures to ensure the confidentiality and security of your data.

[vi] Your Consent

By agreeing to these Terms and Conditions, you give your informed consent for QuitGamble.com to use your anonymized data as described above. You understand that your participation is entirely voluntary and that you can withdraw your consent at any time by contacting us directly. Withdrawing your consent will not affect your access to QuitGamble.com’s resources or your use of our platform.

Your contribution plays a vital role in our collective effort to understand and combat gambling addiction. Together, we can make significant strides in providing effective support and developing better strategies for those affected by gambling addiction.

For more information on how we handle and protect your data, please refer to our Privacy Policy.

[vii] Opting Out

If you wish to withdraw your consent to use your anonymized data for research and platform improvement purposes, you may do so by opting out. To opt-out, please send an email to support@quitgamble.com with the subject line “Opt-Out of Data Use for Research.” In the body of your email, please include your username or any other identifier we might use to locate your data in our system. Upon receiving your opt-out request, we will promptly exclude your data from future research analysis and platform improvement activities. Please note that opting out will not affect your access to the resources and support provided by QuitGamble.com. We respect your decision and are committed to making the process straightforward and respecting your privacy preferences.

Accounts And Registration

Registration is required to access some features of this Site. When you register for an account, you may be required to provide us with some information about yourself. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. As far as the obligation lies on us, QuitGamble undertakes to protect the information provided by you in line with our Privacy Policy.

If you register, you may be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you have reason to believe that your account has been compromised or that it is no longer secure, then you must immediately notify us via our contacts below.

Multiple Accounts – To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines will be disabled. We reserve the right to disable, terminate, and delete multiple accounts created by a single user.

We also reserve the right to disable, terminate, and delete any account we suspect is a fake account or created by a bot.

Security

We take the security of your data very seriously. We use a variety of software to ensure appropriate security and encryption. You are obligated to keep your password and other non-public user data secret. You are responsible for all unauthorized use of your account to the extent you have failed to keep the information of your account safe.

Eligibility

We only offer the website, mobile app, and community for users with a minimum age of at least 18 years. By using this website and mobile app, you represent and warrant to us that you are at least eighteen (18) years of age and that you have read and agree to these terms.

If you are using our Site on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind such organization to these Terms and you agree to be bound by these Terms on behalf of such organization. We accept no liability arising from the use of the site by or on behalf of any person under 18.

Purchase, Subscription And Payment

As a user and consumer, you are entitled to the legal rights as are applicable under the relevant Maltese consumer laws. Details concerning the purchase, such as confirmation of the order, payment, delivery, and customer service, are presented on the website in connection with the purchase.

Prohibited Uses And Contents On The Site

a) By using QuitGamble you agree:

[i] Not to use the Site for any illegal purpose, or in violation of any local, state, national, or international law;

[ii] Not to violate, or encourage others to violate, the rights of third parties or us, including by infringing or misappropriating third party or our intellectual property rights;

[iii] Not to post, upload, or distribute any User Content or other content that is unlawful, defamatory, libellous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate;

[iv] Not to interfere with security-related features of the Site, including without limitation by

  1. Disabling or circumventing features that prevent or limit the use or copying of any content, or
  2. Reverse engineering or otherwise attempting to discover the source code of the Site or any part thereof except to the extent that such activity is expressly permitted by applicable law;

[v] Not to interfere with the operation of the Site or any user’s enjoyment of the Site, including without limitation by:

  1. uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code,
  2. making unsolicited offers or advertisements to other users of the Site,
  3. attempting to collect, personal information about users or third parties without their consent; or
  4. interfering with or disrupting any networks, equipment, or servers connected to or used to provide the Site, or violating the regulations, policies, or procedures of such networks, equipment, or servers;

[vi] Not to perform any fraudulent activity including impersonating any person or entity, claiming false affiliations, accessing the accounts of others without permission, or falsifying your age or date of birth;

[vii] Not to sell or otherwise transfer the access granted herein or any Materials (as defined above) or any right or ability to view, access, or use any Materials;

[viii] Not to frame or link to any of the Materials (as defined above) or use any robot, spider or other automatic devices, process or means to access the Site for any purpose, including monitoring or copying any of the Materials without our prior express wrote consent; and

[ix] Not to attempt to do any of the foregoing as stated under this Clause, or assist or permit any persons in engaging or attempting to engage in any of the activities described in this Clause.

b) We reserve the right (but are not obligated) to do any or all of the following in connection with the public areas of this Site:

[i] Record the dialogue in public chat rooms.

[ii] Investigate an allegation that a communication does not conform to these Terms and determine in its sole discretion to remove or request the removal of the communication.

[iii] Remove communications that are abusive, illegal, or disruptive, or that otherwise fail to conform with these Terms.

[iv] Terminate a user’s access to any or all parts of the Site upon any breach of these Terms, with a refund.

[v] Monitor, edit, or disclose any communication made in connection with the Site.

[vi] Edit or delete any communication(s) posted on the Site, regardless of whether such communication(s) violate these standards.

c) For the avoidance of any doubt, and in addition to the foregoing terms, it is prohibited to make commercials for any products or gambling sites on QuitGamble.com. Any user who violates this term will immediately be barred from using the Site, and any money paid by such user will be forfeited.  

d) We owe no liability or responsibility to users or any other person or entity for performance or nonperformance of the aforementioned activities.

Termination, Monitoring And Enforcement

[i] We reserve the right to take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the content standards below, infringes any intellectual property right or other rights of any person or entity, threatens the personal safety of users of the Site or the public or could create liability for the Company.

[ii] We reserve the right to disclose your identity or other information about you to any third party who claims that material posted by you violate their rights, including their intellectual property rights or their right to privacy.

[iii] We reserve the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.

[iv] We reserve the right to discontinue the website services or any of the additional Community Services or to disable any particular user’s account or access rights at any time with no notice.

[v] In relation to any service provided on this Site, QuitGamble reserves the right to terminate such account for inactivity, being a failure to log in to the service 90 days or later after registration and, subsequently, a failure to use the account for 90 days since your last log-on. In addition, we may delete content in the user account after 90 days. We shall have no obligation to maintain any content in your account or to forward it to you or any third party.

[vi] QuitGamble reserves the right (but not the obligation) to monitor any publicly posted material and to, without notice edit, delete, or remove any material postings or comments that it deems inappropriate or otherwise in violation of this Terms of Use agreement.

[vii] Note: any violations of these Terms and/or our Community Standards are a cause for permanent suspension\termination of your account.

Indemnification

You agree to defend, indemnify and hold harmless QuitGamble and its owners, officers, managers, directors, agents, employees, contractors, information providers, affiliates, licensors, and licensees (collectively, the “Indemnified Parties”), from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) incurred by the Indemnified Parties in connection with any claim arising out of:

[i] your access to, use of, or alleged use of the Site, (including any data or content transmitted or received by you) in a manner not permitted by these Terms;

[ii] your violation of these Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation;

[iii] User Content or any content that is submitted through your QG Account including without limitation misleading, false, or inaccurate information;

[iv] your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or

[v] any other party’s access and use of QuitGamble with your unique username, password or other appropriate security code; or

[vi] any disputes or issues between you and any third party.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you (and without limiting your indemnification obligations to such matter), and in such case, you agree to cooperate with our defence of such claim.

Disclaimer

[i] Warranty Disclaimer

QuitGamble site is designed to be used by the general public without a warranty or guarantee. We are not liable to any user or anyone else for any decision made or action is taken based on reliance upon the information contained on or provided through the site. We do not make any express or implied warranties, representations, or endorsements of any kind whatsoever (including without limitation, warranties of title or non-infringement of third parties’ rights, or any warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to these terms of use) with regard to the service, or with respect to any information, service, product, merchandise or other material provided on or through the platform. We do not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any information, services, or other material on or through the site. We make no warranty or guarantee that the website will be uninterrupted, timely, secure, or error-free.

You understand and acknowledge that you use the site and use, access, download, or otherwise obtain materials or content through the site and any associated platform or services at your discretion and risk.

[ii] Limitation of Liability

You understand and agree that QuitGamble, its affiliates or licensors, service providers, employees, agents, officers, or directors shall not at any time be liable to you or anyone else for any loss or injury whatsoever (including, without limitation, direct, indirect, incidental and consequential, special, punitive or any similar damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use of, unauthorized use of or inability to use the site or its content, whether based on warranty, contract, tort (including negligence), statute or any other legal theory, and whether or not QuitGamble has been informed of the possibility of such damage. You hereby waive any and all claims against QuitGamble and the above listed, arising out of your use of the site and the information available thereon. You understand and agree that QuitGamble will not be responsible for any offensive conduct of any user or third-party organization, in any way connected with your interaction with this website.

Other than for the types of liability we cannot limit by law you agree that the aggregate liability of QuitGamble to you for any and all claims arising out of or relating to the use of or any inability to use the site (including any materials or content available through the site) or otherwise under these terms, whether in contract, tort, or otherwise, shall not exceed one hundred (100) Euro or the equivalent in other currency, or 100% of any amount you’ve paid under your current service plan to QuitGamble, whichever is greater. This exemption of liability is complete and exclusive.

Each provision of these terms that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is to allocate the risks under these terms between the parties. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of these terms. The limitations under this section will apply even if any limited remedy fails of its essential purpose.

Third-Party Links, Websites And Content

This Site may be linked to or from other sites that are not maintained by Us. We do not control in any respect any information, products, or services offered by such other sites and shall not be responsible for the content of such other sites. For example, users may be able to pay for services via the site, some of which may be through third-party retailers who link to the QuitGamble.com

We do not endorse in any way these third parties and any such transactions, dealings, correspondence with, or participation in promotions of, third parties, including the delivery of and the payment for goods and services and any other terms, conditions, warranties, or representations associated with such matters are solely between the corresponding user and the third party. We assume no liability, obligation, or responsibility for any part of any such transaction, dealing, correspondence, or participation.

[i] FTC Disclosure

The Federal Trade Commission (FTC) sets guidelines and regulations to inform consumers if a blogger, publisher, or any other type of content creator is endorsed, sponsored, or partnered with a different company. The readers need to know if the content publisher is making money by sharing a link or product.

[ii] Affiliate Links

Some of the links on QuitGamble.com are “affiliate links.” This means if you click on the link and purchase the item, we will receive an affiliate commission at no extra cost. We only recommend products or services that we believe will add value to our readers. We are disclosing this under the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

[iii] Sponsored Content

Occasionally, we may include sponsored content on QuitGamble.com. This content will always be clearly identified as sponsored, and while we may be compensated for publishing it, we are committed to providing honest opinions and assessments.

[iv] Reviews and Testimonials

Any testimonials or product reviews on QuitGamble.com represent our team or readers’ honest opinions, findings, beliefs, or experiences. The views and opinions expressed are solely those of the author. Any product claim, statistic, quote, or other representation of a product or service should be verified with the manufacturer, provider, or party.

[v] Financial Relationship Disclosure

QuitGamble.com may have a financial relationship with some companies or products we mention or review. This may include receiving free products or services, compensation for writing reviews, and other forms of remuneration.

[vi] Changes to This Disclosure

QuitGamble.com reserves the right to change, modify, or update this FTC Disclosure at any time without notice. We recommend that you review this page periodically to stay informed about how we are helping to protect the personal and financial integrity of our website.

Governing Law And Jurisdiction

This Terms of Use Agreement shall be exclusively governed by and construed in accordance with the Laws of the Republic of Malta, without regard to principles of conflict of laws. Both you and QuitGamble (the “Parties”) agree to be bound by the mandatory arbitration provisions below.

If any provision(s) of this Agreement is held by any panel of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Our failure to exercise or enforce any right or provision of the User Agreement shall not constitute a waiver of such right or provision unless expressly acknowledged and agreed to by QuitGamble in writing.

Complaints And Grievances

We encourage users to take advantage of the “Complaint Form” for the amicable resolution of grievances. You agree to resolve the grievances\dispute informally by contacting our complaint channel via Support@QuitGamble.com. We would be glad to offer prompt responses to complaints and resolutions to grievances between users. Our standby Complaint\Dispute Resolution Team will be available to respond promptly.

Note, however, in the event that you have a grievance/dispute with one or more other users of the Site, you release QuitGamble (and our officers, directors, agents, subsidiaries, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

Dispute Resolution And Arbitration

Read this section carefully because it requires parties to arbitrate their disputes and limits the manner in which you can seek relief against QuitGamble. For any dispute with QuitGamble, you agree to first contact us and attempt to resolve the dispute amicably and informally.

All such attempts shall be resolved in accordance with the following paragraph:

[i] A Party shall give prompt written notice of any dispute to the other Party (a “Dispute Notice”). Such Dispute Notice will include sufficient details of the dispute to enable the other Party to consider its position in relation to the dispute.

[ii] Each Party agrees to use its best endeavors to settle any dispute amicably between the Parties within thirty (30) days from the date of the receipt of the Dispute Notice.

In the unlikely event that the attempt fails, you and QuitGamble agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach, termination or invalidity thereof (collectively, “Claims”), by binding arbitration, and not a court of law, in accordance with Part IV (Domestic Arbitration) of the Malta Arbitration Act, 1996 and the Arbitration Rules of the Malta Arbitration Centre as at present in force.

In addition to the foregoing:

In the unlikely event that the attempt fails, you and QuitGamble agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach, termination or invalidity thereof (collectively, “Claims”), by binding arbitration, and not a court of law, in accordance with Part IV (Domestic Arbitration) of the Malta Arbitration Act, 1996 and the Arbitration Rules of the Malta Arbitration Centre as at present in force.

In addition to the foregoing:

[iii] The appointing authority shall be the Malta Arbitration Centre;

[iv] The number of arbitrators shall be one.

[v] The place of arbitration shall be Malta;

[vi] The language(s) to be used in the proceedings shall be English;

[vii] The award shall be final and binding and there shall be no appeal;

[viii] The arbitrator shall decide ex aequo et bono;

Nothing in this Section shall be deemed as preventing QuitGamble from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights, or other proprietary rights.

Notwithstanding any dispute or reference of certain disputes (or part of certain disputes) for determination by arbitration pursuant to this clause, the Parties will continue to comply with their respective obligations under these Terms.

Class Action Waiver

With respect to all persons and entities, regardless of whether they have obtained or used QuitGamble for personal, or other purposes, all Claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action or other representative proceedings. This waiver applies to class arbitration, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s Claims.

You agree that, by entering into this Agreement, you and QuitGamble are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceedings of any kind. You are also precluded from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against QuitGamble by someone else.

Limitation on Claims

You and QuitGamble agree that any cause of action arising out of or related to QuitGamble and/or your use thereof must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

Waiver and Severability

Our failure to enforce a provision is not a waiver of our right to do so later. If a provision is found to be unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible.

Assignment

You may not assign any of your rights under these Terms, and any such attempt will be void. We reserve the right to assign our rights to any of our affiliates or subsidiaries, or any successor in the interest of any business associated with our Services.

Entire Agreement

These Terms constitute the sole and entire agreement between you and QuitGamble with respect to the Site and supersede all prior and contemporaneous understandings, agreements, terms, conditions, representations, and warranties, both written and oral, with respect to the Site

How To Contact Us

If you have questions about these Terms, you may contact us.

Valley View M1, Triq Claire Engel

Ta Giorni, St Julians

Malta.

Get In Touch

Founder of QuitGamble Anders Bergman
Written by Anders Bergman
Anders Bergman, MSc, MA Anders is the editor-in-chief of all content on QuitGamble.com. He is also the author of…more about Anders Bergman